Intake Process

To improve good therapy outcomes, NPCC ensures that you are matched to the appropriate Psychologist or therapist.

To improve good therapy outcomes, NPCC ensures that you are matched to the appropriate Psychologist or therapist.

When selecting our Psychologists and therapists, NPCC looks for those professionals who hold high level qualifications and who are committed to their ongoing professional development. We select therapists who are client focused and who only use evidence-based treatment strategies that are proven to be effective in the research.  We only employ highly empathic therapists who are willing to educate, treat and support you during your therapy journey.

Whilst you are free to choose your preferred therapist, our matching process aims to ensure better outcomes.  Should you wish to choose your own therapist please be mindful that not all of our Psychologists and therapists will have capacity to take on new clients and some of our therapists don’t treat all age groups.

Our specialised intake process aims to ensure that you are appropriately matched to one of our clinicians who specialises in the treatment of your presenting symptoms.

When selecting our Psychologists and therapists, NPCC looks for those professionals who hold high level qualifications and who are committed to their ongoing professional development. We select therapists who are client focused and who only use evidence-based treatment strategies that are proven to be effective in the research.  We only employ highly empathic therapists who are willing to educate, treat and support you during your therapy journey.

Whilst you are free to choose your preferred therapist, our matching process aims to ensure better outcomes.  Should you wish to choose your own therapist please be mindful that not all of our Psychologists and therapists will have capacity to take on new clients and some of our therapists don’t treat all age groups.

Our specialised intake process aims to ensure that you are appropriately matched to one of our clinicians who specialises in the treatment of your presenting symptoms.

Matching Process

  1. Firstly, our experienced administration team will gather important information during your initial phone call.
  2. Then our Principal Psychologist Monique Rodger will match you or your child to the most appropriate Psychologist or therapist to help treat your presenting symptoms and concerns.

Matching Process

  1. Firstly, our experienced administration team will gather important information during your initial phone call.
  2. Then our Principal Psychologist Monique Rodger will match you or your child to the most appropriate Psychologist or therapist to help treat your presenting symptoms and concerns.

When matching you to a Psychologist or therapist at Nepean Psychology and Counselling Centre our Principal Psychologist will take into consideration the following:

  • Your presenting issues and/or symptoms
  • Your age
  • Your day and time preference
  • Therapist availability to take on new client’s
  • Therapist areas of expertise
  • Personality and style of the Psychologist and/or therapist

When matching you to a Psychologist or therapist at Nepean Psychology and Counselling Centre our Principal Psychologist will take into consideration the following:

  • Your presenting issues and/or symptoms
  • Your age
  • Your day and time preference
  • Therapist availability to take on new client’s
  • Therapist areas of expertise
  • Personality and style of the Psychologist and/or therapist

We offer face to face appointments, and where it is deemed suitable, tele-health appointments.

We offer after-hours and weekend appointments with some of our therapists. At the time of booking your initial appointment we will inform you of the costs and available Medicare rebates for your Psychologist or Therapist.

We offer face to face appointments, and where it is deemed suitable, tele-health appointments.

We offer after-hours and weekend appointments with some of our therapists. At the time of booking your initial appointment we will inform you of the costs and available Medicare rebates for your Psychologist or Therapist.

Our matches have a very high success rate but occasionally there will be a mismatch. Please let us know immediately if you did not ‘click’ with your Psychologist or therapist. In such cases you will be offered another Psychologist or therapist.